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Senior Quality Control Analyst

Business Operations
Enterprise Technology Operations
054910 Requisition #

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.


Zions Bancorporation is currently looking for a Quality Control Analyst to come and join our team. 


Job Responsibilities:


  • Responsible for the review of completed work, quality control reviews, investigation and reporting of processes, procedures and programs.
  • Performs audits for risk controls and regulatory quality control to ensure compliance.
  • Perform research to support quality review findings, exceptions and resolve issues.
  • Validates standards, measures performance and determines compliance with, which includes monitoring trending, reporting and ensures that department/division guidelines are being met.
  • Identifies and assesses operational risk and impact, makes recommendations for effective policies and controls to manage risk within various operational and corporate functions.
  • Identifies red flags, collects, aggregates and analyzes data as a result of quality reviews to support the completion of quality analysis reports to be used in the identification of recommendations for continuous quality improvement activities.
  • Other duties as assigned.




  • Requires a high school degree or equilivant and 6+ years experience with specific departmental/area processes, procedures, programs, compliance or other directly related experience. Quality review/audit experience preferred. A combination of education and experience may meet requirements. A Bachelor's degree highly preferred.
  • Advanced knowledge of departmental/area policies, procedures, and practices.
  • Strong audit, research, analysis, decision making and problem resolution skills.
  • Excellent organizational skills and attention to detail.
  • Must be a self starter.
  • Excellent client relations and communications skills, both written and verbal.
  • Strong ability to handle and accomplish multiple tasks and resolve competing priorities effectively.
  • Ability to articulate sensitive and challenging positions on issues involving multiple parties.
  • An ability to influence multiple parties based on sound logical reasoning and fact-based analysis is critical to this job function.
  • Ability to adapt to change and shifting business priorities.
  • Ability to lead and train lower level staff.
  • Strong proficiency in PC and MS Office skills, Power Point.

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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