Retail Operations Hiring Manager - Hybrid Schedule
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- Banking Operations
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- Zions First National Bank
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- 066266 Requisition #
Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” every year since 2013, as Best Employer from Utah’s Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career.
We are now accepting applications for our Retail Operations Hiring Manager position. This position will work out of our Centerville office for six months, and then will offer a hybrid schedule, working both in-office and at home, dependent upon satisfactory performance. The ideal candidate for this position will be able to perform the following functions:
- Oversee the recruiting effort for Retail Support positions.
- The Retail Support Department supports the retail branches with key positions to cover for employee turnover and leaves.
- Be responsible for onboarding and training of new employees.
- Directly oversee Retail Support employees as they are hired, trained, and prepared to work in the branches on their own.
- Be responsible to approve timecards and expenses.
- Act as subject matter matter expert in bank operations and be a resource for the department for operations questions and coaching.
- Champion the career development program for branch employees and assists in increasing retention for this group.
- Be responsible for group trainings and bi-monthly staff meetings.
- Perform other responsibilities, assignments, and projects as assigned.
Position Requirements:
- Requires a Bachelor's and 2+ years experience with retail banking operations, policies and procedures, recruiting, training, or other directly related experience.
- A combination of education and experience may meet requirements.
- Working knowledge of banking operational processes, procedures, compliance, policies and applications.
- Knowledge of banking products and services.
- Good interpersonnel and communication skills, both verbal and written.
- Good analysis, problem resolutions, decision making and communication skills.
- Working knowledge of computer software, i.e. Word, Excel, etc.
This position will be open until filled.
To review our Benefits Summary click here.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
Click here to view our EEO Statement.
Click here to view applicable Federal, State and/or local employment law posters.
Click here to view our Pay Transparency Notice.