Operational Risk Manager - Salt Lake City - Hybrid Schedule

Zions Bancorporation is one of the nation’s premier financial services companies, operating as a collection of great banks under local brands and management teams in high-growth western markets. Recognized by American Banker as one of the “Best Banks to Work For” and for having a top banking team in its list of “The Most Powerful Women in Banking,” we are committed to creating fulfilling opportunities for outstanding people within our organization. We value strong ties with the communities we serve and prioritize building strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing, and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Position Overview: We are seeking a seasoned risk professional to lead our Operational Risk Services team within the Operational Risk Management (ORM) department. This role offers a unique opportunity to collaborate with leadership and teams across the Bank, gain exposure to the broad scope of our operations, and prepare and deliver updates to executive leadership and the Board on operational risk, emerging risks, and areas of heightened risk.

Responsibilities:

• Manage a team of experienced and highly motivated risk professionals.
  
• Establish, oversee and reinforce the enterprise-wide Operational Risk Event Reporting Policy.  
  
• Ensure strict adherence to our own programs, standards and processes through a formal quality assurance function performed on the second line independent oversight team. 
  
• Perform a quarterly operational risk analysis using enterprise-wide data to identify themes, anomalies, emerging risks or signs of a systemic breakdown. 
  
• Support the team in their facilitation of the annual COSO Self-Assessment and FIDICIA filing.
  
• Lead and develop relationships with affiliate leaders through ORM/Affiliate Risk Series meant to gain insight into emerging risks, significant issues, material changes, etc.
  
• Support the team in the development of reporting for the ORM team, committees and executives, as needed. 
  
• Support the team who acts as an Operational Risk Partner for supply chain management workflows and any new initiatives or bank products. 
  
• Perform other duties as assigned.
  

Qualifications:

• Bachelor’s degree in business, finance, or a related field   
  
• 8+ years’ experience in operational risk management or the financial services industry, or other related experience. 
  
• A combination of education and experience may meet requirements.
  
• Requires experience leading and assessing a team of high performing professionals.
  
• Advanced understanding of operational risk management techniques, practices, and concepts.
  
• Experience in senior positions within the second or third line of defense.
  
• Experience in the first line of defense preferred but not required.
  
• Proven experience leading cross-functional teams with complex objectives.
  

Skills and Abilities:

• Ability to work with all levels of management and staff, as well as outside regulators and auditors.
  
• Proven capability to enhance and streamline existing processes, driving operational efficiencies.
  
• Requires an exceptional degree of ingenuity, decision making, initiative and critical thinking skills.
  
• Excellent verbal and written communication skills, with the ability to create and deliver clear, well-structured presentations with little direction.
  
• Ability to analyze, interpret and present complex data sets, identify trends and patterns, and provide actionable insights to support risk management efforts.
  
• Extensive experience with Microsoft Office Suite, with advanced skills in Excel and PowerPoint.
  
• Familiarity with GRC platform (Archer) and reporting tools (Power BI) desired but not required.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!  
  
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience 
  
• Mental health benefits including coaching and therapy sessions. 
  
• Tuition Reimbursement for qualifying employees 
  
• Employee Ambassador preferred banking products