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Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
052960 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.


Zions Bancorporation is currently seeking an experienced Solutions Architect that will focus on User Experience & Customer Experience (UX/CX).  



  • Understands business objectives, research potential strategies, architect and design solutions. 
  • Execution of business initiatives projects that introduce new applications or technologies.
  • Own the planning, definition, integration, and high-level design of the solution and exploration of solution alternatives.
  • Promotes informed vendor, product and technology decisions; ensures that solutions meet operational requirements; and to ensure that solutions are aligned with IT standards and strategy.
  • Defines and communicates a shared technical and architectural vision for an Agile Release Train to help ensure the system under development is fit for its intended purpose.
  • Represents IT at project inception and assist in preparing project funding proposals.
  • Assists Business Analysts, System Owners in defining technology and non-functional requirements and solutions.
  • Focus on the consistency, completeness, interoperability and quality of solutions.
  • Advocate for simple, standard, centralized and automated solutions to business needs.
  • Performs project management functions as a project manager or team member.
  • Other duties as assigned.



  • Experience in UX/CX models across applications, form facts, channels, customer journey and personas.
  • Experience with human design thinking to develop use cases and solution design.
  • Experience with web development (built web pages with focus on UX/CX)
  • Experience with Java, JavaScript, CSS, HTML5 and jQuery
  • Experience operating in an Agile environment
  • Experience building websites that are multi-platform (mobile)
  • Work within interface guidelines and design patterns to adhere to reference architectures.
  • Employ advanced knowledge as a generalist or specialist of planning, architecting and delivering mission-critical enterprise grade applications and systems.
  • Understanding of information architecture concepts that enable well-integrated transactional, analytical and collaborative systems.
  • Experience in guiding buy/build decisions, distributed systems, system design and development.
  • Must have strong project management, organizational, time management, customer & business relationship, presentation and communication skills, both verbal and written. Ability to communicate effectively with business leaders and technical experts at all organizational levels.
  • Requires a Bachelor's in Computer Science, Electronic Engineering, MIS or related field and 6+ years experience in project management, Software development life cycles and information systems architecture and applications.
  • Must have a thorough understanding of IT Service Management processes.
  • Strong problem resolution, analysis and trouble shooting skills.

Preferred Qualifications:

  • Experience with Adobe Experience Manager
  • Experience with Liferay
  • Retail, banking, or other financial industry experience, interactive in consumer products


A combination of education and experience may meet requirements.


Ideally this position will be in Salt Lake City, UT but is open to work remotely.

Pay Range: $125,000 - $150,000

Bonus: This position will be eligible for a discretionary bonus.


At Zions Bancorporation, we need team members who can get the job done and do it with enthusiasm. As a company, we are always striving to make the business better so we can make our customer's lives easier. Are you passionate about making a difference for people in your community? As a corporation comprised of community banks, we need people like you, who can make positive change.


ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.


Zions is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let’s talk about how we can help one another succeed.

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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