ServiceNow Developer - IT Asset Management

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

Zions Bancorporation is seeking an experienced ServiceNow Developer with strong knowledge in the ServiceNow Software Asset Management and Hardware Asset Management modules.

This ServiceNow Developer will be on the IT Asset Management team. The ServiceNow Developer will support design, execute, and maintain SAM Pro and HAM Pro modules as well as ServiceNow integrations across multiple modules. Liaising with technology teams, process owners and counterparts to define, execute and manage application sustainment, enhancement, and/or new development. This ServiceNow Developer is critical in supporting the development and implementation of the overall ServiceNow Asset Management tools. This role will also have cross functional collaboration with other areas of ServiceNow Platform, including but not limited to being the first point of contact for defect management, and new enhancements development for Asset Management.

Responsibilities:

• Implement and customize ServiceNow Asset Management modules.
• Create and modify catalog items, portals, workflows, flow designer, and other ServiceNow development functions.
• Support, edit, and create integrations to other products and services.
• Design and build dynamic dashboards with data visualization
• Document and annotate scripts, process flows, update sets, and other workflows associated with ServiceNow development.
• Work with project team and analysts to document and/or review project requirements, implementation plans, and test plans and be able to work in both a waterfall and agile project methodology setting.
• Other duties as assigned.

Qualifications:

• 4+ years development/administration experience within the ServiceNow platform.
• Strong understanding of IT Asset Management principles, specifically software and hardware lifecycle management.
• Strong troubleshooting and problem solving skills related to asset data quality, integrations and workflow logic.
• Strong scripting skills using JavaScript, flow designer, and business rules within service now.
• Experience integrating service now with 3rd party tools such as SCCM, JAMF, or procurement and CMDB data sources.
• Expert analysis, trouble shooting, technical and non-technical communication skills, both verbal and written.
• Hands on experience with ServiceNow Itan modules, including hardware asset management and software asset management.
• ServiceNow certified System Administrator (CSA) and/or Certified Implementation Specialists (CIS-HAM or CIS-SAM) preferred.
• Bachelors degree in information technology, computer science, or related field.  A combination of education and experience may meet qualifications.

Location:

Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
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Benefits: 

• Medical, Dental and Vision Insurance - START DAY ONE! 
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.