Salesforce Systems Engineer - Midvale, UT

Zions Bancorporation is building a bank of the future and changing what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who have diverse experiences, perspectives, and expertise to meet the ever-changing demands of our technology-infused customers’ lives. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, mitigate risk, and, most importantly, lead to the superior experience and success of our clients. 

Zions Bancorporation is seeking a Salesforce Systems Engineer to serve as the primary technical owner of the Salesforce platform while supporting additional enterprise applications. This role focuses on Salesforce platform engineering, enterprise application operations, enterprise monitoring, and ITSM service management in a regulated financial services environment.

Salesforce Platform

• Serve as the primary technical engineer for the Salesforce platform, including configuration, integrations, environments, release management, and operational health

• Develop and configure Salesforce capabilities aligned with business needs and regulatory requirements

• Manage Salesforce environments, including deployments, upgrades, and release readiness

Enterprise Application Support

• Provide Tier 2 and Tier 3 operational support for other enterprise applications

• Support application lifecycle activities including onboarding, configuration, upgrades, patching, and decommissioning

• Assist with integrations, APIs, identity management, and data flows across enterprise platforms

ITSM and Release Management

• Execute ITSM processes including Incident, Change, Problem, and Release Management

• Participate in release planning, deployment coordination, and production change execution

Production Operations

• Monitor application and platform performance to meet availability and reliability objectives

• Maintain operational documentation, runbooks, and support procedures

• Provide technical guidance and operational support for enterprise applications

• Contribute to platform standards, documentation, and operational best practices

• Collaborate cross-functionally with business, product, security, and compliance teams

Requirements:

• 6+ years supporting cloud-based enterprise applications or infrastructure services

• 4+ years of hands-on experience with the Salesforce platform in a systems, engineering, or application support role

• Strong understanding of ITIL-based ITSM processes (Change, Incident, Problem, Release Management)

• Experience with enterprise monitoring tools and platform performance monitoring

• Scripting proficiency in Python and/or JavaScript

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)

   

Preferred Skills:

• Experience with Salesforce Clouds (Sales, Service, Experience, Financial Services)

• Salesforce certifications (Administrator, Platform Developer, Advanced Administrator, or equivalent)

• Ability to build, configure, and support Azure cloud infrastructure

• Terraform scripting skills

• Experience with DevOps practices including CI/CD and GitHub

• Relevant certifications (Salesforce, ITSM, Azure, or other cloud-related)

• Industry certifications such as MCSE, CCNA, CISSP, or Public Cloud Certified Solutions Architect

A combination of education and experience may meet requirements.

Visa Sponsorship:

This Systems Engineer position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Work Location:

This position will be a hybrid work schedule (3 days a week in office) at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.

• At least 75% of the building is powered by on-site renewable solar energy.

• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.

• Large modern cafe with a healthy and diverse menu.

• Healthy indoor environment with ample natural light and fresh air.

• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:  

• Medical, Dental and Vision Insurance - START DAY ONE!  

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products
  
   

  
  Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.