Program Administrator

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members.  We are committed to helping our people grow, develop, and advance in their careers.  Our Workforce of the Future programs, and up-skilling initiatives will open doors for you to build your network across the organization and strengthen your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

At Zions Bancorporation we are currently looking for a Program Administrator to join our ETO Risk Management team.  The Program Administrator will play a key role in managing the day-to-day activities of restitution to Bank customers. This candidate will use project management skills to ensure various teams stay on track to deliver data required to meet regulatory requirements and timelines for customer restitution.

Responsibilities:
•    Responsible to manage, coordinate, establish and lead multiple programs and projects for the department/division. 
•    Responsible for or assists with program development, communication, tracking and reporting for Enterprise Customer Restitution. 
•    Responsible for research and design of changes to current programs. 
•    Works with wide range of business partners to help implement programs as needed. 
•    Responsible for tracking and reporting the performance of programs. 
•    Analyze programs and program results to determine effectiveness. 
•    Synthesizes data and provides reports to management and stakeholders on improvement strategies. 
•    Create reports and present data to validate and support programs. 
•    Works on various projects as needed. 
•    Manage and/or execute multiple projects in a fast-paced, nimble environment. 
•    Other duties as assigned.

Requirements:
•    Requires a bachelor degree in business, technology, administration or other related field and 2+ years experience with coordinating, implementing and tracking projects, programs and initiatives or other directly related experience. 
•    A combination of education and experience may meet requirements.
•    Some project management experience is required. 
•    Working knowledge of program and project management, creation, coordination and implementation programs. 
•    Ability to promote programs. 
•    A solid understanding of and ability to present return on programs. 
•    Experience in research, analysis, organizational and reporting skills. 
•    Ability to communicate across a variety of audiences. 
•    Ability to accurately document and maintain pertinent information. 
•    Proficient in various Microsoft applications.
•    Experience providing resolutions to an assortment of problems of moderately complex scope. 
 

Location:
This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company’s primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

•    Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
•    At least 75% of the building is powered by on-site renewable solar energy.
•    Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
•    Large modern cafe with a healthy and diverse menu.
•    Healthy indoor environment with ample natural light and fresh air.
•    LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
 
 

Benefits: 
•    Medical, Dental and Vision Insurance - START DAY ONE! 
•    Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
•    Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
•    Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
•    401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
•    Mental health benefits including coaching and therapy sessions
•    Tuition Reimbursement for qualifying employees
•    Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.