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Zions Bancorp/ZMSC Job Titles
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Enterprise Services
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050522 Requisition #

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

 

The Enterprise Commercial Product (ECP) department of Zions Bancorporation has just opened an opportunity for a Product Manager (PM). The PM is responsible for managing products within ECP group including payments, receivables and information reporting. The PM manages all aspects of assigned products to maximize product potential and profitability. 

 

Zions is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let’s talk about how we can help one another succeed.

 

The ideal candidate understands that product management is cross-functional and involves business development, strategic thinking, market research, client interaction and experience design, architecture, resource planning and general awareness of goals versus constraints.  PMs are accountable for finding the best balance between various stakeholders including third party vendors, internal and external customers, and long-term strategies.   

 

The ideal candidate for this position will have the skills and experience to provide:

 

Product Management

  • Act as the Product feature/functionality expert (SME)

  • Maintain and continuously improve organizational product assets including FAQ, sales materials, training documentation, and operational workflows

  • Monitor vendor releases and participate in vendor reviews

  • Nurture third party vendor relationships and strive to be an extraordinary partner

  • Conduct product sales, implementation, and service training

  • Identify issues quickly, escalate and bring to closure, with a critical focus on client experience

  • Interfacing with sales, sales support, marketing and operations partners to engage customers and inform customers of the detailed features and functionality of Zions Bancorporation product offerings

  • Contribute to the financial success of ECP products, including pricing strategy and growth opportunity identification for products/services

  • Interacts with senior management on matters requiring coordination across organizational lines

Product Development

  • Identify new product opportunities
  • Stay abreast of client needs and market trends
  • Work with integrated vendors to provide input into vendor product roadmap

  • Define product roadmap in accordance with IT Governance Guidance and prioritization from Sales

  • Define business case and requirements
  • Deliver new product initiatives to market through comprehensive compliance and risk review processes, to commercialization preparations, to training and launch activities

  • Ensuring product suite is managed end-to-end during all phases of the product life cycle (introduction-growth-maturity-decline-sunset)

Risk Management

  • Manage regulatory changes that affect product offering

  • Respond to regulatory requests for information
  • Assist with risk management activities
  • Manage third-party vendors
  • Perform annual AML/BSA review

Education/Experience, Skill and Abilities

 

We want a highly-motivated individual and a self-starter who has:

  • Bachelor's degree in business, marketing or other related fields with relevant experience in product management, product analysis, merchant services management, or other directly related experience. (6+ years’ experience preferred)

  • Extensive knowledge/experience of bank services/products preferred

  • Payments expertise preferred, including an in-depth understanding of the payments process and payments landscape

  • Must have strong problem solving and project management skills

  • Strong interpersonal skills to interact with all levels of the organization

  • Strong relationship builder with outstanding written & verbal communication skills

  • Must be able to effectively manage multiple ongoing projects and adapt to shifting priorities

  • Ability to collaborate effectively across diverse groups

  • Ability to be self-motivated, work independently, take initiative, demonstrate creativity and work in a deadline-oriented environment

  • Must be organized, detail-oriented, and able to multi-task

  • Well versed in MS Office suite
  • Agile experience preferred

A combination of education and experience may meet the above requirements. 

 

At Zions Bancorporation, we need team members who can get the job done and do it with enthusiasm. As a company, we are always striving to make the business better so we can make our customer's lives easier. Are you passionate about making a difference for people in your community? As a corporation comprised of community banks, we need people like you, who can make positive change.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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