Product Manager - Digital Experience

Zions Bancorporation is building the small business bank of the future, ZiFi. We believe that by bringing together outstanding technology, a clean and intuitive user experience, and real bankers that know and understand the needs of small businesses, ZiFi can be the top small business bank in the nation. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of our technology-infused customers’ lives. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, mitigate risk, and, most importantly, lead to the superior experience and success of our clients.

We are seeking an experienced Product Manager of Digital Experience to join the ZiFi team. This Product Manager will have expertise building customer-facing interfaces for mobile and web applications, is passionate about the product operating model and user-centered design, and has been instrumental in go-to-market activities and commercializing technology.

Responsibilities:

• Manage customer-facing and internally facing products for a small business digital bank leveraging common front-end technologies such as Angular and React and Salesforce
• Manage and own product lifecycle from ideation, design, build, unit economics, launch and customer feedback
• Data-driven decision making supporting business, product, and design leadership for digital products and experiences (desktop and mobile) representing the full lifecycle of a small business customer journey
• Develop a deep understanding of customer personas and ability to drive market and competitive analysis in defining and owning product roadmap for customer facing front-ends
• Provide strategic direction and oversight for the product operating model; partner with other business units to ensure alignment on product plans and delivery

Qualifications:

• 4+ years of digital product management or ownership experience, ideally leading product for a customer-facing application at a fintech, bank, or other high-performing tech company
• Experience launching and managing mobile and web applications with sufficient understanding of common technology stacks such as Angular, React, Kotlin and React Native. Salesforce experience a major plus
• Bachelor’s degree in technology or a related field; Masters degree preferred.  A combination of education and experience may meet qualifications
• Experience leading a team to rollout product updates, conduct customer testing, gathering and acting on customer feedback
• Strong knowledge of the product operating model; ability to define and communicate a vision and successfully engage diverse stakeholders on the journey to achieve the vision
• Willingness and ability to manage the details, such as project management, feature and user story creation, requirements gathering, and documentation creation
• Highly motivated and a self-starter

Location:

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the Zions Bank Building in Salt Lake City, UT.

Located in the heart of downtown Salt Lake City, the Zions Bank Building serves as the headquarters of both Zions Bancorporation and Zions Bank. The building sits adjacent to City Creek Center, a world-class shopping and dining destination with more than 100 stores and restaurants. The Zions Bank Building stands tall among Salt Lake City’s central business district, providing hundreds of team members with an exceptional work environment and features such as:

• Easy access to the City Creek UTA TRAX station, as well as various electric vehicle charging stations in most City Creek area garages
• An employee-only fitness center and bike storage
• An employee lounge, kitchen, micro market, game tables, couches and TVs
• Private mothers’ rooms and lockers
• Access to downtown shopping, dining, arts and entertainment.

Benefits: 

• Medical, Dental and Vision Insurance - START DAY ONE! 
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.