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Information Systems & Technology
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Enterprise Technology Operations
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063763 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

 

Zions Bancorporation is currently seeking an experienced Master Data Management (MDM) Production Support Engineer. The successful candidate for this position will be responsible for diagnosing and resolving production issues with our MDM implementation, and contributing to the analysis, design, development and implementation of fixes and enhancements to increase the reliability and maturity of our system as we adopt more strategic technologies. Below are other duties of the MDM Production Support Engineer.

 

  • Work on a cross-functional agile SCRUM team to deliver and support master data management capabilities to the organization.
  • Take ownership of production issues and see them through to resolution within specified SLA timeframes, engaging and leading additional subject matter experts as needed.
  • Conduct root cause analysis with appropriate subject matter experts to identify and address root causes to production issues.
  • Provide after-hours on-call production support, as needed.
  • Contribute to production support knowledgebase and other related documentation.
  • Support best practices and enterprise standards to satisfy compliance, reduce risk, and deliver a positive experience to internal users and end customers.
  • Participate in design and code reviews.
  • Work with the business partners to identify and ensure that all service level agreements are met.
  • Perform ongoing monitoring of the environment and applications for capacity planning, performance tuning and improvement opportunities.
  • Work with team members and the Development Manager on process improvement, team initiatives, and the continual growth of the CDI Production Support Team.  
  • May assist training other engineers.
  • Other duties as assigned.

 

Qualifications

  • 6+ years of experience supporting, designing and developing applications using IBM Master Data Management (MDM) Advanced Edition (Physical), with a sound understanding of master data management concepts.
  • Advanced analytical, organizational and problem-solving skills, including experience with root cause analysis methods (5 Whys, Cause Mapping / Fishbone Diagrams, etc.).
  • Sound understanding of data modeling, data quality and data profiling.
  • Experience with architecture, design and development of data integration solutions.
  • Working knowledge of Data-as-a-Service (DaaS) and API management concepts and how to use these with different types of integration technologies. Experience with REST APIs, JSON, SOAP Web Services, XML, XSD, WSDL, Python, and Kafka.
  • Familiar with Unix/AIX, ANSI SQL, PL/SQL, DB2 SQL and Shell Scripting. A combination of education and experience may meet requirements.
  • Ability and desire to learn new technologies quickly.
  • Ability to work independently and collaborate with others at all levels of technical understanding.
  • Requires a Bachelor's degree in Computer Science, Computer Engineering, Information Systems or related field.

 

Location:

 

This position can be located 100% remote within the United States or will be a hybrid work from home schedule with a minimum of three days per week in the office if you are within 50 miles of the new Zions Technology Center in Midvale, UT.

 

Pay Range: $110,000-$150,000

 

Benefits: 

  • Medical, Dental and Vision Insurance - START DAY ONE! 
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
  • This position may be eligible for a discretionary bonus

 

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

This position will be open until filled.

 

To review our Benefits Summary click here.

 

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

 

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

 

Click here to view our Pay Transparency Notice.

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