Fraud Investigations Manager - Salt Lake City, UT or Las Vegas, NV

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

We are currently seeking a Fraud Investigations Manager to join our team.  This position will be full time work from home in the Las Vegas, Nevada or Salt Lake City, Utah area.

·        Responsible for Fraud investigative operations and the application of the Bank Secrecy Act (BSA) and USA PATRIOT Act requirements, Suspicious Activity Report (SAR) review and filings for Fraud investigations teams.

·        Manage, lead and provide daily support to a team of Fraud Supervisors/Fraud investigators in their ongoing responsibilities.

·        Coordinate with Quality Assurance team as to monthly review findings.

·        Coordinate the Anti-Money Laundering (AML) referral/escalation process when unusual customer activity is identified during a Fraud investigation and/or upon review of Fraud referrals.

·        Develop and conduct training for the investigations team related to new and ongoing fraud and AML suspicious activity typologies.

·        Escalate identified risks to team leadership up to and including the BSA Officer.

·        Responsible for the Quality Control reviews of department activities and fulfill law enforcement requests.

·        Establish service level agreements for the investigations team.

·        Identify department efficiencies while ensuring investigations are conducted to meet regulatory expectations.

·        Work with other FCU leaders to identify team efficiencies whether technological or operational.

·        Remain current on regulatory expectations and requirements related to the Bank Secrecy Act and other related regulations.

·        Cooperate with regulatory examiners and internal auditors in department evaluations.

·        Responsible to hire, fire, employee performance and development.

·        Other duties as assigned.

Qualifications:

·        Requires a bachelor's degree in Criminal Justice, Intelligence Studies, Accounting, Finance or related field and 4+ years of fraud, Bank Secrecy Act and/or AML compliance processes, procedures, and regulations or other directly related compliance experience. Financial crime investigation experience preferred.

·        Relevant Professional Certification; Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus.

·        Management/Leadership experience required. A combination of education and experience may meet job requirements.

·        Requires a considerable working knowledge and understanding of BSA/AML Compliance as it applies to fraudulent activity, suspicious activity for money laundering and terrorist financing.

·        Solid understanding of complex financial transactions and business relationships.

·        Solid analytical skills, customer service and communication skills, both verbal and written.

·        Ability to manage deadlines, be organized, detail-oriented and a high degree of accuracy.

·        Ability to meet performance expectations including Service Level Agreements for errors and Quality Assurance score expectations.

·        Solid understanding of current fraud and money laundering red flags and industry trends relating to fraud and ability to share that information with the team for investigation referrals.

·        Solid problem resolution skills.

·        Working knowledge of AML/BSA Regulatory compliance processes and procedures pertaining to the Bank Secrecy Act and USA PATRIOT Act.

·        Solid understanding of bank operations as it relates to the flow of funds through financial institutions.

·        Solid understanding of complex business banking relationships, relationships between business entities, high risk business entities and the inherently higher risk to the bank for high risk customers.

·        Understand the classifications of High-Risk Entities as defined by the bank, high risk transactions such as international wires or foreign clients or subsidiaries.

·        Demonstrated computer skills including typing, Word, and Excel.

Benefits:

·        Medical, Dental and Vision Insurance - START DAY ONE!

·        Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

·        Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

·        Paid Training, Paid Time Off (PTO) and Paid Federal Holidays

·        401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

·        Salary Range: $80,625 to $118,250 depending on experience

·        Mental health benefits including coaching and therapy sessions

·        Tuition Reimbursement for qualifying employees

·        Employee Ambassador preferred banking products

·        Employees may, at the company’s discretion, be eligible to receive a cash bonus award