Corporate Crisis Management Coordinator - CA, AZ, UT, TX, CO, NV

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

We are seeking a detail-oriented and mission-driven Corporate Crisis Management Coordinator to support the development, delivery, and ongoing maturity of the crisis management program under the Office of Enterprise Business Resilience. This is an opportunity to gain exposure to enterprise-wide risk coordination, work alongside senior leaders, and contribute directly to the Bank’s preparedness, response, and recovery capabilities. 

Reporting to the Corporate Crisis Manager, this role will assist in managing critical incident protocols, coordinating exercises, and supporting rapid response initiatives during high-stakes moments. The successful candidate will bring strong organizational skills, a collaborative mindset, and a genuine passion for driving resilience across the enterprise.

If you thrive in dynamic environments, are passionate about preparedness, and are looking to grow within a strategic and purpose-driven team, we invite you to apply and contribute to a program that protects the Bank, empowers its people, and sustains its mission.

Responsibilities:

• Support execution and maintenance of crisis response plans, protocols, and playbooks across corporate and business-unit levels.

• Assist in planning, organizing, and facilitating crisis simulation exercises, trainings, and briefings.

• Monitor risk indicators and crisis triggers, compiling status updates and reports for senior stakeholders.

• Provide real-time coordination support during incidents or events—tracking actions, scheduling briefings, and documenting key decisions.

• Maintain and update crisis management tools, templates, and repositories in alignment with enterprise standards.

• Assist in the development of post-incident after action reports, identifying lessons learned and opportunities for improvement.

• Partner cross-functionally with Business Continuity, Corporate Security, and Disaster Recovery teams to ensure strategic alignment.

• Help build awareness and understanding of the crisis program through internal communications, newsletters, and stakeholder engagements.

• Support regulatory and audit responses related to crisis management planning and readiness.

Qualifications:

• Bachelor’s degree in Emergency Management, Business, Communications, or related field. A combination of education and experience may meet qualifications.

• 4+ years of professional experience in crisis management, emergency response, risk or resilience-related roles preferred.

• Strong verbal and written communication skills with ability to summarize complex situations clearly.

• Excellent time management, organization, and coordination capabilities.

• Ability to remain focused and effective in high-pressure situations.

• Familiarity with incident response protocols, risk management practices, and enterprise planning frameworks is a plus.

• Proficient in Microsoft Office and collaboration tools (e.g., Teams, SharePoint).

• A willingness to learn, contribute, and grow within a high-impact team.

   

Salary range:

• Salary range $80,000 to $95,000 depending on experience and location.

Location:

• Position can be located in Salt Lake City, UT, Denver, CO, Las Vegas NV, Phoenix AZ, Houston, TX and Los Angeles, CA.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE! 

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

• This position is eligible to earn a base salary in the range of:

• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

• Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products

• Employees may, at the company’s discretion, be eligible to receive a cash bonus award