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Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
052968 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.


ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.


Zions Bancorporation is seeking an experienced Scrum Master with solid problem solving and scrum master experience to facilitate the removal of impediments and help their team meet commitments with the development of an enterprise level banking solution.  Ideally this position would be in Salt Lake City, UT but there may be a possibility to work remote.


The Scrum Master will be responsible for promoting and supporting Agile as defined in the Agile Manifesto including being responsible for problem solving and ensuring team members are creating and meeting commitments using scrum, Kanban, and agile practices.  The Scrum Master facilitates agile events from initiation through delivery and proactively removes impediments with a sense of urgency and escalates to the Release Train Engineer and senior leadership as needed. This person should be able to work with a geographically distributed team and develop and empower the individuals, helping them achieve their full potential as developers and as individuals.



  • Facilitate effective and efficient meetings including all Scrum ceremonies and daily stand-ups.
  • Escalate and radiate impediments for resolution and assist with identifying and mitigating risk.
  • Maintain transparency into the team’s work through Agile tools and metrics.
  • Engage multiple roles and stakeholders in critical discussions for consensus building.
  • Help identify external dependencies and assist the Product Owner in planning and facilitating the maintenance of the team backlog; lead the team in PI Planning events.
  • Be an advocate of SAFe methodology and principles within in the team and promote Agile principles within the company.
  • Demonstrate Servant Leadership by building a trusting scrum team environment utilizing where problems can be raised without fear of blame or retribution - with a focus on improving the process.
  • Ensure team updates and statuses are maintained in the system of record and completed on time with high quality.  Articulate key messages succinctly and clearly.
  • Prepare metrics and translate into actions to ensure the team(s) adjusts to deliver on objectives.
  • Track and communicate team progress. Leverage data to measure & monitor progress. (Burndown charts, etc.) 
  • Build, develop, and grow any relationships vital to the success of the project.
  • Learn applicable knowledge, systems and technologies used by the team.
  • Take ownership of day to day issues and escalations and bring issues to resolution.



  • 2+ years of experience as a Scrum Master.
  • Demonstrated experience with Agile methodologies, including guiding the team on how to use SAFe Agile/Scrum practices, principles and theory and help the team reach higher levels of maturity in the SAFe framework.
  • Practicing servant leadership, facilitation, situational awareness, conflict resolution, continual learning & improvement, empowerment, and increasing transparency.
  • Flexible and demonstrated ability to change, to be organized, proactive, and have a sense of urgency.
  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or related degree.  A combination of education and experience may meet requirements.
  • Strong leadership, interpersonal, and communication skills to support and build relationships with stakeholders at all levels.


Preferred Qualifications:

  • Certified Scaled Agile Framework (SAFe) Scrum Master.
  • ADO, TFS, JIRA or similar experience.
  • Experience with large systems integration or data conversions or migrations.
  • Prior experience working in the financial services industry leading system implementation. 


You must want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude, is confident and wants to inspire others to achieve bank initiatives.


Pay Range: $80,000-$115,000



To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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