This job posting isn't available in all website languages
Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
051235 Requisition #

The future of banking is here! The FutureCore Implementation team is building the next generation of banking technology at Zions Bancorporation. As an integral organization within our Enterprise Technology & Operations team, we are responsible for a series of large projects to enhance business capabilities to deliver and sustain our growth. This exciting opportunity will set the stage for creative banking solutions for our customers.


Zions Bancorporation is seeking an experienced Scrum Master with solid Agile experience to facilitate our teams in implementing an enterprise level banking deposit solution using Scaled Agile Framework (SAFe) in Salt Lake City. 


The Scrum Master is responsible for promoting and supporting Agile as defined in the Agile Manifesto.  Scrum Masters do this by helping everyone understand theory, practices, principles and values. The Scrum Master facilitates the Scrum process from initiation through delivery.  This person should be able to work with the team and develop and empower the individuals, helping them achieve their full potential as team members and as individuals.


The ideal candidate for this position will have the skills and experience necessary to:

  • Provide support to the team using a servant leadership style whenever possible and leading by example.
  • Guide the team on how to use Agile/Scrum practices, principles and theory.
  • Coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team. 
  • Remove impediments or guide the team to remove impediments by finding the right people/process to remove the impediment.
  • Build a trusting and safe environment where problems can be raised without fear of blame or retribution - with an emphasis of problem solving.
  • Facilitate getting the work done without coercion, assigning or dictating the work.
  • Facilitate discussion, decision making and conflict resolution.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Serve as a liaison between the product owners and team to ensure that all targets and requirements are met.
  • Interact with the line of business SMEs and Product Owners to facilitate developing a roadmap for the end to end feature set and PI planning for the target deliverables.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Build, develop, and grow any relationships vital to the success of the project.
  • Take ownership of day to day issues and escalations and bring issues to resolution.
  • Lead team through PI planning including quarterly onsite meetings.
  • Facilitate and monitor the Scrum process from initiation through delivery.
  • Coordinate activities across scrum teams.
  • Ensure team records are maintained in the system of record.
  • Leverage data to measure and monitor progress (burndown charts, etc.).
  • Track and communicate team progress as well as sprint or release progress to Program.
  • Organize and facilitate Scrum ceremonies.
  • Be an activist of the Scrum principles within company and participate in continuous improvement within this discipline.
  • Review and confirm the appropriate resources and participants needed to achieve project goals are assigned.


We want a highly-motivated individual and a self-starter who has:
  • Must have:
    • First level Scrum Master certification (CSM, PSM I, SSM).
    • 5+ years of experience as a Scrum Master. 
    • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency.
    • Expert ability to identify, analyze and resolve issues.
    • Experience with multiple Agile methods and practices (e.g. Scrum, Kanban, SAFe).
    • Solid leadership, interpersonal, and communication skills, both verbal and written.
    • Ability to maintain effective communication with different stakeholders and audiences.
    • ADO, TFS, JIRA or similar experience. 
    • Bachelor’s degree in Business Administration, Computer Science, Information Systems, Accounting, Finance or related degree. 
  • Preferred:
    • 8+ years of experience in project management processes, methodologies and tools, resource and change management practices and techniques, or other directly related experience.
    • Prior experience working in the financial services industry leading system implementation. 
    • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Burndown techniques, Retrospective formats, handling bugs, etc.).
    • Working knowledge of departmental specific processes, computer applications or other project related knowledge.
A combination of experience and skills may meet requirements.

At Zions Bancorporation, we need team members who can get the job done and do it with enthusiasm. As a company, we are always striving to make the business better so we can make our customer's lives easier. Are you passionate about making a difference for people in your community? As a corporation comprised of community banks, we need people like you, who can make positive change.

Zions is one of the nation's premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. The company is a national leader in Small Business Administration lending and public finance advisory services and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices. To better familiarize yourself with our company visit us at: http://www.zionsbancorporation.com/


It is the policy of Zions Bancorporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Zions Bancorporation will provide reasonable accommodations for qualified individuals with disabilities.


Zions Bancorporation’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, directives and regulations and cover all human resource actions including employment, compensation, benefits, training, education, tuition aid, transfers, promotions and social/recreational programs.


If you have the drive, ambition and skills, we want to give you the opportunity. Zions Bancorporation is full of people just like you who share the same values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let’s talk about how we can help one another succeed. 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Enterprise Technology Operations

Salt Lake City, Utah, United States

📁 Zions Bancorp/ZMSC Job Titles

Requisition #: 051005

Enterprise Technology Operations

Salt Lake City, Utah, United States

📁 Zions Bancorp/ZMSC Job Titles

Requisition #: 051160

Enterprise Services

Salt Lake City, Utah, United States

📁 Zions Bancorp/ZMSC Job Titles

Requisition #: 050922