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Domestic and International Collections Specialist - Houston, Texas

Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
051030 Requisition #

At Amegy Bank, everyone counts. Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.


We are currently accepting applications for a Domestic & International Collections Specialist. This position will be located in our Houston building on 1801 Main Street. The schedule will be Monday-Friday 8:00 am-5:00 pm with flexibility needed.

The ideal candidate for this position will have the skills and experience necessary to:

  • Process all foreign checks received from affiliate divisions, handle incoming and out going oil and gas drafts and auto drafts .
  • Ensure items are sent and collected through Scotia Bank.
  • Handle foreign items which may be processed through the following methods; via cash letter, for final payment, for final payment if no specific instruction is attached with the check, or no response is received from the branch within 24 hours after instructions have been requested by the Domestic and International Collections department.
  • Act as the paying agent for petroleum customers, once authorization has been received to pay a draft disburses funds to the appropriate recipient.
  • Act as the collecting agent for retail customers on outgoing drafts.
  • Send outgoing drafts to the designated financial institution requesting payment for the customer.
  • Monitor collections inbox as required.
  • Approve and input wires.
  • Perform other duties as assigned.
  • Requires High School diploma or equivalent and some experience in foreign check and draft collections and payments, wire transfers, lockbox processes and procedures or other directly years related experience
  • A combination of education and experience may meet job requirement
  • Basic knowledge of foreign check and draft collections and payments, wire transfers, lockbox processes and procedures
  • Must have excellent customer service skills
  • Solid verbal communication skills, effective telephone techniques 
  • Ability and skills to effectively deal with clients
  • Solid follow-up, research and problem resolutions skills
  • Good attention to detail
  • Ability to work independently, prioritize and organize work
  • Basic knowledge of regulatory requirements
  • Solid math, reading, writing and reasoning skills 
  • Working knowledge of various computer programs (i.e. Excel, Word, etc)

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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