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Business Systems Analyst - LaserPro

Zions Bancorp/ZMSC Job Titles
Enterprise Services
052859 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.


We are currently seeking an experienced Business Systems Analyst to maintain key lending software and assist with ongoing initiatives impacting vital lending systems.  The successful candidate will want to be part of a motivated and driven team and work with respected leaders.  Someone who is proactive, has a great attitude, is confident and wants to inspire others to achieve bank initiatives.

The ideal candidate for this position will have the skills and experience necessary to:

  • Provide ongoing technical support for specialized applications; namely LaserPro Lending
  • Be responsible to troubleshoot applications and the coordination of issue resolution. Work with vendors as needed for problem resolution and make recommendations for improvements.
  • Be responsible for various system functions, including: Incident, change, system, and project management.
  • Apply various analytical tools and software application experience to increase quality, productivity, and overall effectiveness of applications. 
  • Analyze legal, regulatory, and compliance changes for applicability to LaserPro and the business.
  • Perform application trouble shooting, coordinate incident resolution, and make recommendations for improvements.
  • Install and configure software in all environments; including rigorous testing, validation, configuration, and documentation.
  • Assist in developing user documentation, writing requirements for system changes and departmental policies and procedures that impact the use of application systems.
  • Perform other duties as assigned.


We are looking for a highly motivated individual and a self-starter who has:

  • A Bachelor's in Computer Science, Information Systems, Business Administration or other related field and 2+ years’ experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience. 
  • 2+ years’ experience with LaserPro Lending software preferred.
  • Working knowledge of business systems and applications, incident and change management, project and systems management.
  • Solid analytical, organizational, trouble shooting and problem solution skills.
  • Ability to provide resolutions to a diverse range of complex problems.
  • Solid presentation, technical and non-technical communication skills, both verbal and written.
  • Solid interpersonal skills with the ability to work with management, staff employees and vendors.
  • Working knowledge of various software programs, including Microsoft Office Suite, ADO, spreadsheets, etc.


A combination of education and experience may meet requirements. 


This position can be located at the bank’s technology headquarters in the Salt Lake City, Utah area, or 100% remote.


Pay Range: $55,000-$80,000


To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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