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Bankcard Implementation Mgr.

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Zions Bancorp/ZMSC Job Titles
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Enterprise Services
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053071 Requisition #

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

 

We are accepting applications for a Bankcard Implementation Manager to join the team.

 

Bankcard Products & Services partners with the affiliate banks to provide operational and servicing support to our credit and debit card client. In addition, Bankcard drives product development and marketing initiatives as part of the overall Bancorp strategy to promote portfolio growth.

 

Responsible for managing new client implementations including:

 

  • Conducting client calls Documenting client specific requirements for account set-up
  • Reporting Account code integration and any customization
  • Establishing accounts
  • Configuring Visa systems
  • Performing user training
  • Manages implementation workflow and problem resolution.
  • Manages sales support product questions
  • Conducts client system demonstrations
  • Performs supplier match analysis
  • Proactive management of complex inquires Inquiries that require extensive research and analysis.
  • Has full oversight to client issues until fully resolved.
  • Ensures that client satisfaction and confidence in products and services are maintained.
  • Acts as a consultant with client, making recommendations on bankcard system configurations that will best suit the client's needs.
  • Responsible for ensuring that all communications are accurate, comprehensive, and professional.
  • Provides management reports as required.
  • Other duties as assigned.

 

Qualifications

 

  • Requires a Bachelor's Degree in Business, Finance, Business Administration or a related field
  • 2+ years of bankcard products and services, client account services support management within the bankcard industry.
  • Some general bankcard operations or other directly related experience.
  • A combination of experience and education may meet requirements.
  • Working knowledge of bankcard implementations and account management.
  • Full knowledge of the bankcard product line and its applications, general bankcard operations knowledge helpful.
  • Working knowledge of related computer systems and software.
  • Solid project management skills.
  • Ability to work independently.
  • Demonstrated ability to problem solve and develop customized solutions.
  • Proven client relationship skills.
  • Must have strong communication skills, both verbal and written.
  • Solid analysis and judgment skills.
  • Possess proficiency-level skills in MS Office Suite products

To review our Benefits Summary click here.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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